About this cookie policy
This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e. the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
What are Cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
Information collected
Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around the website. Unless you have made yourself know to us via your email address or log in details, the information collected will be anonymous to us.
How we use Cookies?
Our website uses both first-party and third-party cookies for a number of purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. Third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience.
Accessibility and duration of cookies on your device(s)
Cookies will remain on your device for various periods of time dependent on their type or purpose. Some may be used throughout the duration of your visit, others may persist over time to enable us to view how you interact with the website. Cookies will never kept longer than is necessary for the purposes outlined in this policy. In some cases cookies are accessible by third parties who help deliver specific services. These are outlined in this policy.
What types of cookies do we use?
We use a number of cookies which are grouped into categories. You may choose which cookies to accept based on the category they sit within.
Necessary
Necessary cookies are absolutely essential for the website to function properly. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Functional
Functional cookies help to perform certain functionalities like counting visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Performance
Performance cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting
Targeting cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social Media
Social Media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
The below details the cookies we use on our website.
|
Cookie Name |
Description |
Domain Cookie Category |
Lifespan |
Expiry Duration |
Expiry Unit |
|
Basket |
This cookie is responsible for remembering what the visitor put in their basket. |
Strictly Necessary Cookies |
PERSISTENT |
30 |
Days |
|
OptanonAlertBoxClosed |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
Strictly Necessary Cookies |
PERSISTENT |
364 |
Days |
|
AWSALB |
This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources. |
Strictly Necessary Cookies |
PERSISTENT |
7 |
Days |
|
__zlcstore |
[Local Storage] Store visitor's account settings locally |
Strictly Necessary Cookies |
PERSISTENT |
364 |
Days |
|
OptanonConsent |
This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
Strictly Necessary Cookies |
PERSISTENT |
364 |
Days |
|
AWSALBCORS |
This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources. |
Strictly Necessary Cookies |
PERSISTENT |
7 |
Days |
|
dd_cookie_test_ |
This is a temporary cookie used to test for cookie support |
Strictly Necessary Cookies |
PERSISTENT |
0 |
Days |
|
CONSENT |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
Strictly Necessary Cookies |
PERSISTENT |
6029 |
Days |
|
__zlcmid |
Live chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits. |
Functional Cookies |
PERSISTENT |
365 |
Days |
|
__zlcid |
This domain is owned by Zendesk. This particular domain for the company ensures that all Zendesk features and functionality are added to the site correctly. |
Functional Cookies |
PERSISTENT |
0 |
Days |
|
cookies.js |
This cookie determines whether to show the end user the cookie policy modal. |
Functional Cookies |
SESSION |
0 |
Days |
|
_hjAbsoluteSessionInProgress |
This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
Performance Cookies |
PERSISTENT |
30 |
minutes |
|
_hjTLDTest |
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
Performance Cookies |
SESSION |
0 |
Days |
|
_hjSession |
A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. |
Performance Cookies |
PERSISTENT |
0 |
Days |
|
zte2095 |
This cookie is generally set to enhance the performance and functionality of the website. However, it is nonessential to its use. |
Performance Cookies |
SESSION |
0 |
Days |
|
_hjIncludedInPageviewSample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. |
Performance Cookies |
PERSISTENT |
0 |
Days |
|
_gid |
This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid |
Performance Cookies |
PERSISTENT |
1 |
Days |
|
_hjSessionUser |
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
Performance Cookies |
PERSISTENT |
364 |
Days |
|
_hjFirstSeen |
Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time. |
Performance Cookies |
PERSISTENT |
0 |
Days |
|
_ga |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga |
Performance Cookies |
PERSISTENT |
730 |
Days |
|
_hjIncludedInSessionSample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. |
Performance Cookies |
PERSISTENT |
0 |
Days |
|
_dd_s |
Performance management software |
Performance Cookies |
PERSISTENT |
0 |
Days |
|
_gat_UA- |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
Performance Cookies |
PERSISTENT |
0 |
Days |
|
Session |
This cookies is used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookie collects information in an anonymous form, including the number of visitors to the website, where visitors have come from, and what pages they visited. |
Performance Cookies |
PERSISTENT |
29 |
Days |
|
tms_VisitorID |
Fresh Relevance cookie: stores a unique id for the device. This is used to keep track of your shopping on our website. |
Targeting Cookies |
PERSISTENT |
559 |
Days |
|
lidc |
This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. |
Social Media Cookies |
PERSISTENT |
1 |
Day |
|
VISITOR_INFO1_LIVE |
You Tube: This cookie is used as a unique identifier to track viewing of videos |
Social Media Cookies |
PERSISTENT |
180 |
Days |
|
ln_or |
LinkedIn: Used to determine if Oribi analytics can be carried out on a specific domain. |
Social Media Cookies |
PERSISTENT |
1 |
Day |
|
YSC |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
Social Media Cookies |
SESSION |
0 |
Days |
|
DEVICE_INFO |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
Social Media Cookies |
PERSISTENT |
179 |
Days |
|
tms_wsip |
This is a Fresh Relevance housekeeping cookie set to expire after 30 minutes and works in conjunction with the tms_VisitorID cookie to capture shopper activity. |
Targeting Cookies |
PERSISTENT |
0 |
Days |
How can I control the cookie preferences?
You can manage your cookies preferences by clicking the Cookie Settings link in the footer of our website and enabling or disabling the cookie categories on the popup according to your preferences.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.