Ordering, Collection and Delivery 24/7
Need to get your customer back up and running as quickly as possible?
Your customers' machines don't know it's after 5pm and before 8am. We introduced our 24/7 Service in response to our customers who needed products urgently.
Now you can order stock items, take delivery or collect 24-hours a day, 7-days a week.
Here's how it works:
If you need to order a stock item between 10pm-8am during the week or over the weekend (10pm Friday to 8am Monday) our new 24/7 Service* can be used in 3 easy steps to order, arrange delivery or collect from our Distribution Centre:
- Login to your account to check stock.
- Call our 24/7 service (Monday to Thursday 10pm to 8am and Friday 10pm to Monday 8am) to agree a convenient delivery or collection time.
- Place the order via our website, ensuring you choose the 24/7 option on the delivery details page.
Please note, to use this service, you need access to your online account with FTUK. If you are unsure of your login details, please contact our Sales Centre on +44 (0) 33 000 22 223or email [email protected]
*Terms and conditions apply: Call out charge £75. Same day carriage £5.50 + £1.50 per mile. Orders requiring delivery must not exceed 30kg. Service applied to fully assembled, stocked items only. Certain sizes may be restricted. Phone line open Monday to Thursday 10pm to 8am and Friday 10pm to Monday 8am. Collection in person is available at a pre-agreed time. Collection point open until 10pm (Monday to Friday). Please note this service is only for emergency call out orders.